Support Services
Tailored Support Coverage to Ensure Your Success
Mission Critical | Standard
Progress Software’s Worldwide Customer Support Services provide around-the-clock customer support and maintenance services to ensure your success with Progress products.
Our tiered support offerings – Mission Critical and Standard – enable you to use the right level of support services to meet the needs of your application support team and your business users. Each support level provides you with multiple ways to access our customer support personnel and Progress support tools to resolve your current issues.
Our worldwide support centers span seven global locations, support over 135 active products and converse with customers and partners in 16 native languages to make them successful.
Levels of Support
We offer different levels of support services so you can get the type of support that best suits your business needs. Review the comparison guide for details.
