Savvion Resources

Progress® Savvion products will help your company rapidly create and optimize process-driven solutions and efficiently manage daily work with real-time visibility into business processes. Learn more about BPM and process improvement technologies by reviewing our broad selection of white papers, on-demand webinars, podcasts, books and other helpful learning resources.

Papers
Webinars
Data Sheets
Reports
Case Studies

A 5 Step Guide For Your First BPM Project

Jump start your BPM project! This helpful guide walks you through each step of BPM maturity. It also touches briefly on the importance of change management. Embracing change is one of the tenets of BPM. It is not a function of technology or software development. It is an organizational issue, one that has a direct correlation to the success you will have with BPM in general.

Making Business Improvement Real: How People Power the Process

This 13-page free guide explains business improvement initiatives in clear, concise language, making their benefits easy to understand. If you've ever considered a business improvement project, but shelved it because it seemed like more work on top of the work already at hand, this white paper is for you.

A New Foundation for the Shifting Sands of the Communications Industry

Discover how business process management (BPM) streamlines your mission-critical processes, giving you a competitive advantage. Read this solution brief and learn how to start enjoying improved order management, special programs management, exception and error handling, partner and customer relationship management, and more.

Guide to Process Rules

In the emerging and increasingly dynamic arena of E-business interactions, one of the most important challenges is to capture and put into effect the business rules of the processes that span the extended enterprise. This white paper compares the conventional business rule techniques with the process-centric business rule paradigm. Included is a breakdown of an example business rule.

A Step-by-Step Guide to Establishing A BPM Center of Excellence

BPM helps companies to constantly monitor and continuously boost their operational efficiency. This 24-page guide will provide a comprehensive overview, and step-by-step introductions, on how to setup your own Process Center of Excellence. Be your company's BPM champion!

Defining the Benefits of Adopting a BPM Approach

Although most BPM tool suites are inexpensive, in the current economic climate no expense can escape scrutiny and moving towards BPM will normally have to be justified based on benefit. The discussion presented in this paper provides an approach to looking at the benefits BPM can provide, as well as some of the costs that may need to be considered.

The Four Factors Driving Business Process Management

Read this paper and learn about the major factors that drive companies to implement BPM. This paper describes these drivers, what types of companies would benefit from them, and how BPM can help. When you finish reading this paper, take the on-line quiz and determine what your key driver is for implementing BPM.

Benefits of SOA and BPM Technologies

Janelle B. Hill, Research VP, Gartner and Dr. M.A. Ketabchi, VP of Strategy, Progress go head to head to discuss the benefits of adopting SOA and BPM technologies across the business.

Improving Business Processes in Financial Services

Read how you can improve a few of the most important processes faced by the financial services industry, including new account initiation, loan and insurance policy origination and underwriting, loan and insurance policy servicing, dispute/claims resolution, and regulatory compliance and risk management.

Foundations of Savvion BPM Suite

Savvion BPM Suite 7.0 was released more than a year ago and version 7.5 will be released in Q4 2008. While each version provides more and easier to use functionality and new product components, certain things do not change from version to version – they are invariants of our product philosophy and strategy. We call these foundations of our products. This white paper describe these foundations and explain why they are important and how we achieve them in our products.

Business Process Lifecycle Management

Learn how Savvion BPM addresses the stages of a business process lifecycle namely, articulation, automation, execution, measurement, and optimization.

How to Stop Talking and Start Doing BPM Today

Many companies know business process management can provide great value to their organization, yet have not actually implemented BPM because they don't know how to make the first step. Questions arise such as: Where do I start? Which department should own the project? Can I begin without a budget? This white paper guides you through the top 5 barriers in order to get you actually 'doing'. Once you know how to take that first step, it's easy to start with something simple that still has a major impact.

Innovation in Supply Chain Management with BPM

This white paper describes how a Business Process Management (BPM) enabled supply chain management solution can help improve operational efficiencies for manufacturing companies, help organizations enable end-to-end process visibility across organizational boundaries, and reduce operating costs.

Savvion and 6 Sigma

Savvion BPM is an ideal system for defining and implementing Six Sigma processes and artifacts. Here's why Savvion BPM is best suited for Six Sigma.

Understanding Usage Patterns An Enterprise BPMS Must Support

BPM is one of the key drivers for the success of your business. Business Process Management Systems (BPMS) provide you with tools and technology to deliver the values of BPM. Effective enterprise deployment of BPMS requires an understanding of different usage scenarios. An enterprise class BPMS must support these usage scenarios, in addition to being scalable and highly reliable. This white paper discusses seven important and frequent usage scenarios. Savvion BPMS addresses all these usage scenarios to meet needs of your enterprise.

BPM-enabled Solutions for Collaboration

This paper describes challenges in effective execution and tracking of Clinical Trials, including collaboration between Sponsor and CROs. Bruno Gagnon, Senior Director of Clinical Operations at Roche, and Pejman Makhfi describe ways to address those challenges by utilizing BPM (Business Process Management) solutions in managing clinical operations.

Business Process Modeling

Read this white paper and learn the importance of Process Modeling and Analysis in BPM systems and how Savvion BPM fulfills this requirement.

Managing Project Oriented Processes

Over the years, as a result of working on many BPM (Business Process Management) initiatives worldwide, we have realized that many processes have project characteristics, demanding a unique approach in their management. We refer to these processes as Project-Oriented Processes (POP). This white paper will guide you through our philosophy on managing Project-Oriented Processes.

Practical Business Process Improvement

The promise of BPM is to make your business more efficient and deliver that ever elusive continuous improvement. This continuous improvement, though very desirable and conceptually simple, has been a challenge for all businesses. The key question remains “How can I know what needs to be improved?” And once you know something needs improvement, how can you act on it. We all agree that in order to stay competitive, business processes need to be improved continuously. But how can we make this happen? This white paper will tell you how.

The Case For BPM

Companies are locked in a constant struggle for operational improvement and through it, cost reduction. This paper looks at Business Process Management (BPM) focused change and the flexibility it provides.

BPM for Beginners

How quickly can your company respond to changing business conditions? Achieve the competitive edge through BPM. Replay this archived webinar to find out what everyone needs to know about business process management (BPM).

Beyond BPM: True Operational Responsiveness in Banking

Replay this webinar and gain true visibility into some core banking process improvements that will help you make better decisions and reap impressive ROI through the power of responsive process management (RPM).

All Aboard: Best Practices for Client On-Boarding

Replay a webinar moderated by Bank Systems & Technology Editorial Director, Kathy Burger, and featuring Sophie Louvel Schmitt, Senior Analyst, Aite Group’s Wealth Management, Bob Graham, VP Banking & Financial Services, Virtusa Corporation, and Raymond Christopher, Head of Banking Products, Progress Software. During this webinar you will hear about the current state and challenges faced by banks in client on-boarding, plus you'll some best practices for improving your client on-boarding business processes. You will also hear about new trends, such as Electronic Bank Account Management (EBAM), and how new tools for process automation that can streamline operations.

Getting Started with Business Process Management (BPM)

Are you one of the many people who are wondering what BPM is all about and if it can really make your company more efficient and agile? If so, register to replay a webinar that gives you the 411 on BPM. Learn how companies have come to view BPM as a key way to maintain a competitive edge.

Claims Excellence for Customer Loyalty

If claims processing is at the core of your business, how efficiently are you doing it? This webinar explains how you can bring more agility and automation to your claims processes. Hear about implementations of Business Process Management (BPM) solutions inside insurance companies.

Coping with Fast Business Change

Listen to Mike Gualtieri and Dr. John Bates of Progress Software discuss how you can cope more efficiently with fast change and business transformation. Find out how other companies are adapting to their changing environments at a speed never previously possible and how business leaders and IT must work together to achieve success, and operational responsiveness.

Driving Excellence in Customer Experience with BPM

This webinar provides a more detailed picture of how you can improve your customer experience. Speakers Neil Ward-Dutton, Research Director at MWD Advisors, and Dr. M.A. Ketabchi, Chief Strategist, Progress Software will explore how you can augment BPM technology with complementary capabilities to drive a great customer experience.

Enhanced Customer Experiences Through BPM-based Trouble Management

RESPOND TO TROUBLE AS IT'S ABOUT TO HAPPEN, NOT AFTER. How often does your firm resolve service problems before they impact customers? If you'd like to improve your success rate, replay this webinar. During the webinar, you'll hear how you can use BPM to anticipate and take action in real time to changes that impact your business and customers.

Information Overload? Three Ways Real-time Information is Changing Decision Management

In a recent survey by Vanson Bourne, 94% of respondents say that responding to information immediately is critical to their business, yet only 8% currently report information in real time. Why? Because many are unable to filter through the enormous deluge of information coming at them from every angle. This web seminar discusses 3 ways that real-time information and business events affect your decision-making process. Through real-time visibility and immediate sense and respond, you get the right information at the right time. The result is decision management that is “in the moment” and operational responsiveness that meets the speed of your business.

Panel Discussion: BPM in the Real World

Business process management (BPM) is all about tying together disparate automation activities across your organization and across your ecosystem, be it a services or product supply chain, or hybrid of the two. The challenges involve choosing the situational BPM applications that can provide the fastest return on investment. This webinar will explore the plusses and minuses of BPM in (industry/or by role-horizontal function) by looking at many of the options users are facing in real life.

The Role of Rules in BPM and BEP

Do you understand the rules of business process management and event processing? Watch this on-demand webinar and gain valuable insights on how rules not only play a critical role in BPM and BEP technologies and applications, but how they can help you manage the unforeseen and make improvements “before it’s too late”.

Project Manager's BPM

Hear Savvion's founder, Dr. M.A. Ketabchi, and BPM Institute.org's Gregg V. Rock, talk about the "easy" path for project and business process managers to unify around BPM.

Achieve 300% Savings Through BPM & Communications-Enabled Business Processes

Listen and learn how to save your organization up to 300% through BPMS and Communications Enabled Business Processes (CEBP). In this webinar you will learn how to bring your teams together to design/capture current processes, edit and test to see where the bottlenecks are, eliminate the IT gap, rapidly deploy the new and improved process within the organization, and much more.

Reduce Supply Chain Costs and Improve Purchasing Responsiveness with a BPM-enabled Solution

In this 45 minute webinar, you will discover how a BPM based supply chain management solution helps improve operational efficiencies for manufacturing companies. You'll learn how BPM strengthens the supply chain by getting reliable information to the right locations quickly. You'll also hear how BPM offers end to end process visibility across organization boundaries, how to effectively manage globally based direct material purchasing centers, and how BPM can help your organization integrate your processes and enable business transformation.

Achieving First-Rate Customer Experience: Effective Order Management is Key

With the increasing demand for new and converging services and technologies, communications service providers (CSP) are challenged to provision and fulfil their customers' service requests under a common customer order, in a rapid and flexible manner, across multiple lines of business. In this TM Forum Webinar, sponsored by Progress Software you will find out how CSPs can manage the challenges of complex bundled service provisioning and fulfilment while leveraging their investment in existing B/OSS infrastructure.

Addressing Banking Challenges & Opportunities with BPM

In this webinar speaker Kristin Moyer, Research Director, Gartner, talks about how business process management can help address the challenges and opportunities in the banking or financial services industry. Topics discussed include how can BPM enable transformation in the banking industry with emphasis on lending.

BPM Center of Excellence: Where Do I Start?

Have you recently adopted BPM as your strategic path to process improvement? Are you looking to maximize your existing BPM investment and drive process to the next level?Listen as Mary Adams, IT Manager for BPM at Sandia Labs, Roberta Jaramillo, Project Lead for the BPM Center of Excellence at Sandia Labs, and Tim Dooley, Savvion’s Director of Professional Service & Center of Excellence, discuss the value of what the BPM Center of Excellence can bring to your organization. The webinar will present the roles and responsibilities of a Center of Excellence, the quantifiable benefits a COE can bring to your organization, what the critical success factors are when forming a COE, and how to establish a BPM COE from a project perspective.

Addressing Case Management Challenges with BPM

Learn about the challenges in Case Management, including the unique process challenges that support centers, call centers, and similar environments face. Hear how BPM addresses and solves these challenges, and find out how a BPM-based solution can ensure your business has real-time visibility into all processes.

Improving Your Business Processes

The promise of BPM is to make your business more efficient and deliver that ever elusive continuous improvement. This continuous improvement, though very desirable and conceptually simple, has been a challenge for all businesses. During this on-demand webinar, you will learn how business process improvement is delivered by BPM, what are various tools available to improve your business processes, how empowered business managers can achieve the improvement faster, and how to get started no matter where you are in your process maturity.

Addressing Challenges in Communication & Media using BPM

Controlling costs and resources is just the tip of the problems facing communications companies in an ever-tightening financial and regulatory environment. This webinar focuses on the benefits you can immediately derive from taking a process-centric approach with BPMS. Learn about the advantages of deploying a BPMS solution framework versus build-from-scratch approach, and about state-of-the-art BPMS-based communication industry solutions such as Order Management and Trouble Ticketing. (Hosted by bpminstitute.org)

Addressing Clinical Trial Challenges & Opportunities with BPM

The challenges in today's life sciences industry range from the expiration of patents, escalating cost of clinical trials and increasingly stringent new regulatory guidelines. Listen to this on-demand webinar and hear about how Savvion offers a contemporary solution to help manage and automate the operations aspect of clinical trials that can cut the cost and time by up to 33%. (Hosted by bpminstitute.org)

Savvion BPM Server

Turn your best practices in business process management into running solutions. This data sheet describes the features, components, and technical matrix for Progress Savvion BPM Server.

Savvion BPM Portal

Gain the ability to monitor your business processes and control their outcome. This data sheet describes the features, components, and technical matrix for Progress Savvion BPM Portal.

Savvion BPM Primer

What is business process management (BPM)? This data sheet explains how the Savvion BPM suite helps move enterprises beyond ordinary BPM with ground-breaking, business critical software, solutions, and services that make them more competitive and cost-efficient.

Savvion BPM Studio

This data sheet provides an overview of the Progress Savvion BPM Studio - a rich development environment for application developers and technology-savvy business users.

Savvion Banking Foundation

The ability for the banking industry to change and comply with stringent regulatory policies and manage risks are vital. This data sheet explains how Savvion helps make financial service providers successful.

Savvion Business Process Management System (BPMS)

This data sheet presents how Savvion Business Process Management System (BPMS) enables business and IT to collaboratively deploy process improvement initiatives in as few as 30 days and deliver a Return On Investment (ROI) as high as 300 percent.

Savvion Business Rules Management Server

Define and create efficient rules-based process applications. This data sheet describes the features, benefits, and components of the Savvion Business Rules Management System (BRMS).

Savvion Communications Order Management

This data sheet details how Savvion can provide CSPs with end-to-end visibility to their customer’s service provisioning and fulfillment orders.

Savvion Life Sciences Foundation

This data sheet details how Savvion can help companies collaboratively define business processes, integrate processes with existing systems, and control and improve processes in real time.

Savvion Life Sciences and Healthcare Foundation

This data sheet details how Savvion can help companies collaboratively define business processes, integrate processes with existing systems, and control and improve processes in real time.

Savvion Supply Chain Solution

Market challenges are causing many global manufacturers to pursue strategies to better manage purchase orders and inventory across business units, customers, partners, and suppliers. This data sheet details how Savvion helps in supply chain management by improving purchasing efficiencies, providing global visibility, and leveraging existing ERP systems.

BPM in Financial Services

In the face of increasing regulations and manual and inefficient processes, how do you meet customer demands in a timely fashion? Read a solution brief that describes how you can apply BPM best practices and improve how your business responds to change.

BPM in Telecommunications

As the lines between CSPs and their offerings blur, consumers can more easily switch providers to the one that offers the most comprehensive offering at the best price. Read a solution brief that details how BPM will enable you to deliver new services faster and improve customer retention.

IDC Ranks Progress Top BPM Platform

Which Business Process Management Platform is Best For Your Company? Find out why independent research firm IDC named Progress® Savvion® as one of the top business process management (BPM) suites on the market in 2011. Download key findings of this report today and learn how IDC's MarketScape evaluation sorts through each BPM vendor’s strengths and weaknesses.

The Forrester Wave: BPM Suites 2010

Independent research firm, Forrester Research, Inc., named Progress® Savvion® BPM as a leader in the business process management (BPM) suites market in The Forrester Wave™: Business Process Management Suites, Q3 2010. Download the report that evaluates the strengths and weaknesses of 11 leading BPM suite vendors against 148 criteria that reflect the requirements of organizations running large-scale BPM programs.

Bloor BPMS Market Update

Business process management (BPM) is a holistic management practice that models an enterprises' human and machine tasks, and the interactions between them, as processes with the goal of improving agility and performance. It is a structured approach that employs methods, policies, metrics, management practices and software tools to manage and continuously optimize an organization's activities and processes.

Benefits of Adopting SOA and BPM Technologies Across the Business

In this analyst briefing, Janelle B. Hill, Research VP, Gartner, and former Savvion President, CEO and Founder, Dr. M.A. Ketabchi, go head to head to discuss the benefits of adopting SOA and BPM technologies across the business.

Decision Matrix: Selecting a Business Process Management Vendor

Before you make your decision on which BPM suite is right for you, read about Savvion’s reputation for innovation and ability to embrace all process patterns. An Ovum research project measured BPM vendors across three criteria: market impact, end-user sentiment and technology offering. They placed each of the vendors into one of three categories: explore, consider or shortlist, and Savvion made their shortlist.

Coping with Fast Business Change by Forrester Research

Discover how enterprises cope with business change and how that experience drives their IT systems and organizations in this new Forrester Research study. Based on interviews with business leaders from around the globe, this report reveals how fast-changing customer needs and desires contribute to the need for change and business transformation. It also addresses the part IT plays in building a. operationally responsive enterprise.

Savvion BPMS Technology Audit by Butler Group

Savvion Business Process Management suite provides a comprehensive solution for mid-sized or large-sized organizations that need to increase the efficiency and effectiveness of their key processes.