Apria Healthcare needed a way to dramatically reduce the cost of operating its 500+ branches while maintaining local service levels to its 2 million+ patients each year. Nothing short of a major transformation of operations would suffice.
Dynamic BPM to the Rescue
Apria partnered with Progress Software to create a Progress Savvion®-based business process management (BPM) system that has centralized and streamlined order administration across a significant portion of its branch network. No rip and replace was required - Apria could still run its decades-old, customized mainframe-based application and the Savvion BPM solution runs alongside. Read the story.
