OSS/BSS Integration

OSS/BSS Integration Requires Superior Tools

Telecommunications companies face a host of challenges today. From increased competition and rapidly changing market demands, the industry is under great pressure to provide services more quickly while cutting operational expenses and building better relationships with customers and partners. One of the keys to successfully navigating these challenges is building an IT environment that is responsive to changing business demands, and OSS BSS integration—integrating Operations Support Systems (OSS) with Business Support Systems (BSS)—is critical to this effort. When OSS BSS integration is achieved, telecommunications service providers can more easily provide dynamic delivery of new services via multiple channels to multiple devices. For a superior solution to OSS BSS integration, leading telecommunications companies are choosing Progress Software.

Progress Software Delivers Solutions for OSS BSS Integration

Progress® DataXtend® for Telecommunications is an advanced application infrastructure suite for the deployment of service-oriented architecture (SOA) in telecommunications IT environments. DataXtend offers a lower cost and more efficient way to achieve OSS BSS integration. Using  DataXtend to support SOA deployment, telecommunications companies can accelerate convergence, lower the total cost of IT ownership, and improve overall business agility. IT can become more flexible, call centers more efficient, and the entire company more customer-centric. Designed to be standards-based and distributed, DataXtend for Telecommunications can dramatically reduce operating costs for enterprises with heterogeneous and complex IT environments by deploying, managing, and securing an SOA without requiring a centralized hub.

DataXtend for Telecommunications supports OSS BSS integration by providing:

  • Dynamic and adaptable deployments. DataXtend endpoints can be independently configured, allowing services to be extended, modified, and hot-deployed while protecting the rest of the enterprise from disruption.

  • Incremental adoption. DataXtend enables telecommunications companies to adopt SOA at their chosen pace. DataXtend creates a network of smart, standards-based endpoints using existing infrastructure so organizations can begin with low-risk, high-value SOA projects and add services as necessary or when possible.

  • Technology-neutral solutions. DataXtend helps companies avoid vendor lock-in by providing a multi-protocol, multi-platform, and multi-payload format solution that connects diverse and lightweight endpoints without an expensive centralized server.

  • Enterprise Qualities of Service (QoS). DataXtend delivers carrier-grade network requirements by providing proven security, performance, and reliability in systems management.


Integrating OSS and BSS for Major Providers

Progress facilitates OSS BSS integration for some of the world's largest telecommunications service providers, delivering value by creating integrated and scalable multi-vendor solutions to meet specific operational and business challenges. Another major contributor to a successful OSS/BSS integration project is a common data model. Progress® DataXtend® Semantic Integrator (SI) enables business analysts, architects and developers to create, maintain and govern common-model-based data services in an SOA.

DataXtend SI for Telecommunications allows you to:

  • See where and how data is flowing between integrated applications and services.

  • Deliver higher quality services using our integrated testing tools.

  • Manage risk from change through impact analysis.
  • Build on industry standard information/data models to jump start your projects.

  • Improve the quality of the data flowing between your applications and services.

  • Manage changes with governance and life-cycle management tools.

  • Preserve your investment and deploy to your existing SOA environment.


In addition to helping telecommunication companies with OSS BSS integration, Progress Software offers an SOA Portfolio that includes an enterprise service bus (ESB) plus software for SOA management and event processing, Progress also provides solutions for restful services, messaging middleware, ESB integration, data integration, CORBA support, and more.


Tackle Your Data Integration Challenges

DataXtend SI
Analysts, architects and developers can create and manage common-model-based data services inside your SOA, increasing agility and reducing complexity and cost.

DataXtend  Browsers
Jump start your knowledge of the expansive common information models and frameworks within the telecommunications and insurance industries.

Explore the SID

Download SoftwareJump start your knowledge of TM Forum's SID and get a better understanding of the model. Our SID Model browser is a read-only version of DataXtend SI that contains the SID preloaded as the common data model.

Using the SID in OSS/BSS

Download SID Model paperLearn more about the challenges and solutions to implementing the TM Forum Shared Information /Data (SID) model.